The Project Manager has the responsibility for the smooth and effective running of their projects with a focus on great delivery. To do this they should have great skills in effective project set up, budget control, project tracking and reporting, risk and issue analysis and quality assurance. With this in mind, an understanding of the principles of Project Management, appropriate methodologies and processes is vital.
Degree or equivalent work experience
2-4 years of experience in digital development and project management are required
Good understanding of web technologies such as HTML/HTML5, CSS, CMS, and mobile
Experience in an agency environment
Experience with the WordPress, Webflow and other CMS
Working proficiency with Apple Software (Pages, Keynote, Numbers) and its Operating Systems.
Familiarity with project management tools including Basecamp Podio, Trello an Slack (AGENCY TOOLS).
Must own a personal computer and be comfortable working remotelly
Manage and deliver multiple work streams for various types of digital communications projects within an account (e.g. web-site development, mobile apps, banner advertising, email marketing campaigns, etc.) to agreed scope, timings, budget and quality
Work with internal teams to help define project scope, resource requirements and cost estimates for projects
Be the hub of communication for the project - in regular contact with internal and external partners engaged in delivering our product.
Encourage and facilitate collaboration. Set up projects in AGENCY TOOLS to give full visibility but allow the team to collaborate independently
Create robust and realistic cost documents in MS Excel and AGENCY TOOLS
Produce realistic timings with clearly flagged milestones
Work with client’s third party agencies and AGENCY suppliers to jointly scope, manage and deliver campaigns when appropriate
Use AGENCY TOOLS to assign and track issues when appropriate
At the start of a project, analyse the areas that could potentially throw the delivery off track, log these risks and list what you plan to do to mitigate against them
Be on top of your projects and know timings, key milestones, budgets, resourcing, risks, etc.
Assess the time and financial impact of changes and communicate to clients as appropriate.
Be firm but fair in judgement: push back when scope creep or suggested budgets are not realistic whilst understanding the constraints of the client. Be prepared and able to defend AGENCY position and profit margin internally and externally.
Understand the workings and needs of the account you are partnered with; have a good understanding of the brands you work on - their definitions, their core characteristics, how they should and shouldn't behave
Understand the key technical aspects of the development process for website delivery, email delivery, online advertising, digital outdoor etc. as appropriate to your client.
Be commercially aware: At all times have an idea of the status of the budget of your projects; WIPS should be updated weekly and any variations from budget accounted for and where possible mitigated before they happen.